Initially you are here because you want to save money. In other words, everyone wants to be on top. However seldom make the effort to grab it. For example everyone wants to be number one on Google. In fact I am also trying that. Because I believe I provide the most quality virtual phone answering services. Because I do not want to loose money on the table.
To illustrate further, I am a contact center services provider. In addition a virtual assistant and quality controller. Despite the current epidemic I am ready to hustle. In fact many businesses save by outsourcing data entry services. On the other hand its a challenge for business owners. Phone answering services is a critical department. Such as, which company to hire. Here are a few tips:
Phone Answering Services Providers Selection tips
- First off, is the company you selecting a license holder? In fact, do they have a contact center registration license? In Pakistan the license of PSEB & SECP is a must.
- Also, how long have they been in business for. What number of seats do they have? What kind of backups are in place? How does the duty roaster look like? Who is the CEO and the Directors? What are the reporting metrics? Who is the instant go to key account manager? What is the English fluency level?
- Do they have a static IP internet connection? Are you sometimes willing to work over the weekend for extra money? What immediate phone number and emails to reach out?
- Worst of all, many contact centers operate from home. For this reason schedule a video call interview. Also view their working environment via video call. Also what payment methods do they accept?
- Is the service provider a tax payer? Surely you can ask for any tax filings and paper work.
- Certainly testimonials are paramount. Also see if they can provide a video testimonial.
Finally I believe in myself. I can do the best with zeal. Thus trying to return 110% return on investment. What other questions come in your mind? Certainly I welcome you for a free consultation.
Finally, I thank you for taking out the time. Feel free to comment your thoughts.